Privacy Policy

1. Who we are

This Privacy Policy explains how Fal Sarkar Digital Ventures LLC (“Company,” “we,” “us”) collects, uses, and protects information through its websites, booking pages, and services. Our brands and offerings may include Fal Ventures, Social Eminence, Fal Sarkar coaching and consulting, and associated service experiences.

This Policy applies only where we identify Fal Sarkar Digital Ventures LLC as the service provider or data controller; independently operated client websites and services may have their own policies.

2. Information we collect

Depending on how you interact with us, we may collect:

• Contact and appointment information: Name, email address, telephone number, company, booking preferences, and messages you send us.
• Professional or service information: Job history, resumes, LinkedIn information, business requirements, project files, service requests, and information you choose to provide in questionnaires.
• Account, payment, and transaction information: Account identifiers, subscriptions, billing records, and transaction details. Payment card information may be processed by our payment providers rather than stored directly by us.
• Communications and meeting data: Email and SMS correspondence, support requests, and, when appropriately disclosed and permitted, recordings, transcriptions, or AI-generated summaries.
• Technical and usage information: Device/browser information, IP address, pages visited, cookies, and website or service interactions, depending on the technologies deployed.

Please do not submit passwords, government identification numbers, medical records, or other highly sensitive information unless specifically requested through an appropriate secure process.

3. How we use information

We use information to respond to inquiries; schedule and deliver meetings and services; administer client accounts, invoices and transactions; prepare requested reports or AI-assisted outputs; maintain security; troubleshoot and improve our services; comply with legal obligations; and communicate about our existing relationship.

We send promotional communications only where permitted by applicable law and honor applicable opt-outs.

4. Email, calls, and text messages

Providing a phone number does not by itself authorize marketing or automated SMS.

Where we offer SMS programs, we request separate, optional consent describing the particular messages. You may opt out of SMS by replying STOP to a message from the applicable sending number, and may seek assistance using HELP where supported. Message and data rates may apply.

We will not send automated A2P SMS through an unapproved registration or number.

Email marketing, if used, includes an unsubscribe mechanism as required by law. We may contact you manually about a meeting or inquiry where legally permitted.

SMS privacy commitment: Mobile opt-in information and consent will not be sold or shared with third parties or affiliates for their own marketing or promotional purposes. We may provide information to service providers solely to deliver communications and operate the requested service, subject to applicable safeguards.

5. AI-assisted processing

We may use AI-enabled tools to help deliver requested content, analyses, customer support, communication workflows, and meeting summaries. Information you submit may be processed by third-party providers acting on our behalf.

AI output may contain inaccuracies. Please see our separate AI Use & Disclosure Policy for further details.

We do not make an unconditional promise that no vendor uses any information for model improvement unless that has been verified for the relevant service and configuration.

6. When we disclose information

We may share information with vendors supporting hosting, CRM, communications, scheduling, payments, analytics, and AI services; with professional advisers; when legally required; or in a corporate transaction where permitted.

We do not sell personal contact information as customer lead lists.

Any use of advertising technologies or third-party analytics that could qualify as “sharing” under applicable privacy laws must be separately assessed and disclosed before deployment.

7. Storage, security, and retention

Information may be stored by us and our contracted providers, including providers outside your state or country.

We use reasonable administrative, technical, and organizational safeguards appropriate to the information and services. No online system is completely secure.

We retain information only as long as reasonably needed for services, legal obligations, dispute resolution, security, and legitimate recordkeeping, then delete or de-identify it subject to applicable requirements and backup schedules.

Specific retention periods depend on the record type and vendor settings and should be documented before publication.

8. Your choices and privacy requests

You may request access, correction, or deletion of personal information, subject to applicable law and verification.

You may unsubscribe from promotional email and withdraw consent for optional SMS. Depending on applicable privacy law, additional rights may apply.

We do not discriminate against individuals for exercising legally protected privacy rights.

Contact info@social-eminence.com with a privacy request and describe the service or account involved.

9. Cookies and third-party links

Our websites may use essential cookies and, where configured, analytics or other technologies.

A separate cookie notice or consent mechanism may be needed depending on the tools in use and applicable law.

Third-party websites linked from ours are governed by their own policies.

10. Children

Our services are not directed to children under 13. We do not knowingly collect their information through general website and booking forms.

Contact us if you believe a child has submitted information.

11. Changes and contact

We may update this Policy as our services and practices change. The date at the top identifies the current version.

For privacy inquiries, contact: